Returns & Exchanges Policy
At Green Shop Online, we want you to love your home sanctuary, which is why we offer a 30-day return policy on all unused decor and furniture items. If your selection isn't the perfect fit for your space, we are here to help with a straightforward and eco-friendly return process.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
